Women's History Month:
Thasunda Brown Duckett
THASUNDA BROWN DUCKETT, CEO of Chase Consumer Banking
Thasunda Brown Duckett is the Chief Executive Officer of Chase Consumer Banking, a division of JP Morgan Chase & Co. In her role, she oversees a banking network with more than $800 billion in deposits and investments and 50,000 employees. She is responsible for the bank’s development of new tools and products to increase financial health and wealth for all consumers.
Described as “a dynamic and forward-thinking leader,” it was recently announced that Duckett was appointed to the Board of Directors of Nike, Inc. She is also the founder of the Otis & Rosie Brown Organization, named for her parents and dedicated to rewarding ordinary people doing extraordinary things with limited resources.
Duckett sees herself first as a daughter, sister, wife, mother, and friend and it is that sense of familiarity and authenticity that has shaped her personal approach as CEO at Chase Consumer Banking.
In 2019, she played a key role in Currency Conversations, a campaign with Chase and Essence Magazine to help black women across the US achieve financial success. In a series of frank and often difficult discussions, the attendees pledged to increase their savings and become more financially secure.
A self-described daddy’s girl, a young Duckett experienced economic hardship when her dad lost his job. The family moved from New Jersey to Texas, where they had to completely start over. That experience changed her as a person and informed her thought process as a leader. She says it taught her about sacrifice and hard work, about what it takes to make an impact on the world, and the three things that will always be important to her.
“In life we all make important sacrifices,” she starts. “But there are three sacrifices you should never make…your family, your health and your character. I rent my title but I own my character.”
A graduate of the University of Houston with a Bachelor’s degree in Finance and Marketing, Duckett also earned an MBA from Baylor University.
As one of the most senior black women in finance, Duckett remains approachable and accessible to her employees. She discusses her own challenges and setbacks with her team, while giving advice on style, strategy and success.
“I just bring the best version of Thasunda, all of me, to the table, because I want everyone else to do the same,” she told the New York Times. “And when you lead with authenticity, when you can share your vulnerable moments, it opens up everyone else to share their real life, too.”